Privacy Policy

Your privacy and data protection matters to us

This Privacy Policy explains how WORKRR collects, uses, stores, and protects your personal information when you use our platform for hiring or offering services (physical or online).

1. Information We Collect

We may collect the following information:
• Full name
• Email address
• Phone number
• Profile details (skills, bio, location)
• Payment information (processed securely via gateway)
• Usage data (pages visited, clicks, activity logs)

2. How We Use Your Information

Your data is used to:
• Create and manage your account
• Match clients with freelancers
• Process payments securely
• Improve platform performance
• Provide customer support
• Send notifications and updates

3. Physical & Online Service Data

• Physical services may require location data to connect nearby sellers.
• Online services may involve file sharing and digital delivery tracking.

4. Data Protection & Security

We use secure encryption, server protection, and monitoring systems to protect your data. However, no system is 100% secure, so users should also protect their account credentials.

5. Payment Information

All payments are processed via secure third-party payment gateways. WORKRR does not store full card details or sensitive banking information.

6. Cookies & Tracking

We use cookies to:
• Improve user experience
• Remember login sessions
• Analyze traffic and performance
• Personalize content

7. Third-Party Services

We may use third-party services for:
• Payment processing
• Analytics (e.g., Google Analytics)
• Email notifications
These services have their own privacy policies.

8. Data Sharing Policy

We do NOT sell your data. We only share information:
• Between client and freelancer for project execution
• When required by law
• For fraud prevention or safety purposes

9. User Rights

You have the right to:
• Access your data
• Update or correct information
• Request deletion of account
• Opt-out of marketing emails

10. Data Retention

We keep your data only as long as necessary for service usage, legal compliance, and platform safety.

11. Account Security

You are responsible for keeping your login details safe. Any activity under your account is your responsibility.

12. Children Privacy

WORKRR is not intended for users under 13 years old. We do not knowingly collect data from children.

13. International Users

If you access WORKRR outside Malaysia, your data may be transferred and processed in different countries.

14. Policy Updates

We may update this Privacy Policy anytime. Continued use of WORKRR means you accept the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy, you can contact our support team via the platform.

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